AI Automation · Concept case study

AI Dental Receptionist — 24/7 Voice Booking Agent

A custom-trained voice AI receptionist that answers patient phone calls, qualifies symptoms, and books appointments directly into the practice management system.

The problem

Dental clinics lose up to 30% of booking opportunities during after-hours, weekends, or lunch breaks when human receptionists are busy.

Our solution

Built a low-latency ElevenLabs voice agent synced with n8n and Google Calendar. It queries open slots, answers FAQs, records caller intents, and schedules visits.

Tools used

ElevenLabsn8nVapiGoogle CalendarMake

Illustrative outcome

Booked 140+ real patient visits in the first 30 days of deployment. Zero missed calls and less than 1.5 seconds average latency.

Note: this is a concept case study — figures are illustrative targets, not verified client results.

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Custom AI Agents 24/7 Voice Receptionists n8n/Make Workflows
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